Shipping Information

Below you’ll find everything you need to know about how shipping works.

We currently ship to:

Europe

  • UK
  • All European Union Countries
  • Norway
  • Switzerland
  • Iceland
  • Liechtenstein
  • Serbia
  • Bosnia & Herzegovina
  • Montenegro
  • North Macedonia
  • Albania

North America

  • United States
  • Canada

South America

  • Brazil
  • Chile
  • Argentina
  • Colombia
  • Peru
  • Uruguay
  • Ecuador

Oceania

  • Australia
  • New Zealand

Middle East & The Gulf

  • Bahrain
  • UAE
  • Saudi Arabia
  • Qatar
  • Kuwait
  • Oman
  • Jordan
  • Türkiye
  • Egypt

Africa

  • South Africa
  • Morocco
  • Kenya
  • Mauritius
  • Botswana
  • Namibia
  • Ghana
  • Tanzania
  • Rwanda
  • Seychelles
  • Tunisia
  • Algeria

 

UK Shipping

Flat rate shipping: £5

FREE shipping on orders over £100

Orders are dispatched within 3–5 working days

All UK parcels are sent via Royal Mail Tracked 48

 

International Shipping - Applicable to all countries outside of the UK

International shipping is calculated after your order is placed to ensure you are charged the most accurate rate based on weight, value and destination.

How it Works:

·       Place your order via the website (no shipping will be charged at checkout)

·       Your order will be packed and weighed

·       Within 48 working hours, you will receive a separate shipping invoice via email

·       This invoice will include a payment link to complete your shipping payment

·       Once shipping has been paid, your order will be dispatched within 5 working days

 

Shipping to Europe

Please ensure you have read the above 'International Shipping - Applicable to all countries outside of the UK' section and understand how shipping is invoiced separate to your online order.

For European orders, your shipping invoice will include:

1. Shipping Cost Only - Based on parcel weight, size, and destination

Customs and import fees are NOT included in your shipping invoice.  These are paid separately by the customer when the parcel enters your country

Charges may include:

·       VAT (country-specific)

·       Import duties

·       Handling fees

To pay your custom and import fees you may be contacted by:

·       Your local postal service (e.g. national carrier)

·       via e-mail or postal notification for payment

Customs charges vary by country but are typically 17–27% of the item value

Handling fees apply depending on carrier

 

📦 Estimated Shipping Costs

 

Shipping to the United States

Please ensure you have read the above 'International Shipping - Applicable to all countries outside of the UK' section and understand how shipping is invoiced separate to your online order.

For US orders, your shipping invoice will include two separate cost elements combined into one total:

1. Shipping Cost - Based on parcel weight, size, and destination (see below table for estimated shipping cost)

2. Customs & Import Fees - Based on the value of your order (see below table for estimated custom and import fees)

Includes:

·       Import duties (typically ~10%)

·       Handling/processing fees from the carrier

✔️ These charges are calculated together and are included in your shipping invoice, meaning no additional fees on delivery

 

📦 Estimated Shipping Costs (Postage Only)

 

💰 Estimated Customs & Handling Fees

 

Shipping to Canada

Please ensure you have read the above 'International Shipping - Applicable to all countries outside of the UK' section and understand how shipping is invoiced separate to your online order.

For Canada orders, your shipping invoice will include:

1. Shipping Cost Only - Based on parcel weight, size, and destination

Customs and import fees are NOT included in your invoice. These are paid separately by the customer when the parcel enters Canada

You may be contacted by:

·       Canada Post (most common)

·       Or a local courier/customs authority

Please check:

·       Emails (including junk/spam)

·       Postal letters for payment requests

Import duties & taxes vary by province. Handling fees are applied by the carrier

👉 Typically similar to:

~5–15% of item value (estimate only)

 

📦 Estimated Shipping Costs

 

Shipping to South America

Please ensure you have read the above 'International Shipping - Applicable to all countries outside of the UK' section and understand how shipping is invoiced separate to your online order.

For orders to South America, your shipping invoice will include:

1. Shipping Cost Only - Based on parcel weight, size, and destination

Customs and import fees are NOT included in your shipping invoice. These are paid separately by the customer when the parcel enters your country.

Charges may include:

  • VAT/GST (country-specific)
  • Import duties
  • Handling fees

To pay your customs and import fees you may be contacted by:

  • Your local postal service or customs authority
  • Via e-mail, SMS or postal notification for payment

Customs charges vary by country and may depend on the value of the order and local import regulations.

Please note that delivery times to South America can vary significantly depending on customs processing within the destination country. Some parcels may take several weeks to clear customs.

 

📦 Estimated Shipping Costs

 

Shipping to Australia & New Zealand

Please ensure you have read the above 'International Shipping - Applicable to all countries outside of the UK' section and understand how shipping is invoiced separate to your online order.

For orders to Australia and New Zealand, your shipping invoice will include:

1. Shipping Cost Only - Based on parcel weight, size, and destination

Customs and import fees are NOT included in your shipping invoice.  These are paid separately by the customer when the parcel enters your country

To pay your custom and import fees you may be contacted by:

·       Australia Post / NZ Post

·       Or customs authorities

Charges may include:

·       GST/VAT

·       Import duties (depending on value)

·       Handling fees

 

📦 Estimated Shipping Costs

 

Shipping to the Middle East & Gulf

Please ensure you have read the above 'International Shipping - Applicable to all countries outside of the UK' section and understand how shipping is invoiced separate to your online order.

For orders to the Middle East & Gulf, your shipping invoice will include:

1. Shipping Cost Only - Based on parcel weight, size, and destination

Customs and import fees are NOT included in your shipping invoice. These are paid separately by the customer when the parcel enters your country.

Charges may include:

  • VAT/GST (country-specific)
  • Import duties
  • Handling fees

To pay your customs and import fees you may be contacted by:

  • Your local postal service or customs authority
  • Via e-mail, SMS or postal notification for payment

Customs charges vary by country and are typically based on the value of the order.

Please note that some Middle Eastern countries are currently experiencing occasional shipping delays due to regional airspace disruption and customs processing times.

 

📦 Estimated Shipping Costs

 

Shipping to Africa

Please ensure you have read the above 'International Shipping - Applicable to all countries outside of the UK' section and understand how shipping is invoiced separate to your online order.

For orders to Africa, your shipping invoice will include:

1. Shipping Cost Only - Based on parcel weight, size, and destination

Customs and import fees are NOT included in your shipping invoice. These are paid separately by the customer when the parcel enters your country.

Charges may include:

  • VAT/GST
  • Import duties
  • Handling fees

To pay your customs and import fees you may be contacted by:

  • Your local postal service
  • Customs authorities
  • Via e-mail or postal notification for payment

Customs charges vary by country and may depend on the value of the order and local import regulations.

 

📦 Estimated Shipping Costs

 

We also offer an open basket service to all UK and International customers. To find out more, see our Open Basket Policy.